We take your privacy seriously
(“We”) collect, use and process your personal data, as well as ensure information
about you is kept confidential. Any information you are asked to provide using this website will
Please read it carefully, as by using the
International Study Centre pages of the University of Lincoln website, or our services, you will be deemed to have read and accepted its
Study Group means Study Group UK Limited, a company incorporated and
registered in England and Wales with company number 3108030 or its wholly owned subsidiary
Bellerbys Educational Services Limited, a company incorporated and registered in England and
Wales with company number 02325576 as the context so applies.
Study Centre Website means http://www.lincolnisc.com/ and any other website which states that this
Study Group Website means www.studygroup.com and any other website which states that this Privacy
Policy applies to that website.
Study Group Application means any enquiry or application that this
The Study Centre Website and Study Group
Application, including all information and materials contained on them are managed by Study
documents referred to on it) sets out the basis on which any personal data we collect from you,
or that you provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will treat it. By
using the Study Group Website or the Study Centre Website and/or filling out a Study Group
Application, you are accepting and consenting to the practices described in this policy. If you
For the purpose of the Data Protection Act 1998 (the Act), the data
controller is Study Group of 1 Billinton Way, Brighton, East Sussex, BN1 4LF.
Accessing Our Site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be
uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw,
discontinue or change all or any part of our site without notice. We will not be liable to you
if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our
You are also responsible for ensuring that all persons who access our site through your
and that they comply with them.
Information we may collect from you
We may collect and process the following data about you:
- Information you give us. You may give us information about you by
filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. Students
are asked to supply information to Study Group when applying for enrolment, at orientation
sessions and during the periods of study. This includes information when applying for enrolment,
at orientation sessions, during periods of study and information that you provide when you
register to use our site, subscribe to our service, search for a product, and when you report a
problem with our site. The information you give us may include your name, address, telephone
number(s), email addresses(s), date of birth, gender, country of birth, nationality, citizenship
country, passport details, academic and English language attainments, disabilities, health
information, including illnesses, allergies and dietary Information. Study Group may also
collect information regarding payment of fees.
- Information we collect about you. With regard to each of your
visits to our site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your
computer to the Internet, your login information, browser type and version, time zone setting,
browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL)
clickstream to, through and from our site (including date and time); products you viewed or
searched for; page response times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse
away from the page and any phone number used to call our customer service number.
- Information we receive from other sources. We may receive
information about you if you use any of the other websites we operate or the other services we
provide. We are also working closely with third parties (including, for example, business
partners, sub-contractors in technical, payment and delivery services, advertising networks,
analytics providers, search information providers, credit reference agencies) and may receive
information about you from them.
Uses made of the information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us
and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar
to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information about
goods or services we feel may interest you. If you are an existing customer, we will only
contact you by electronic means (e-mail or SMS) with information about goods and services
similar to those which were the subject of a previous sale or negotiations of a sale to you. If
you are a new customer, and where we permit selected third parties to use your data, we (or
they) will contact you by electronic means only if you have consented to this. If you do not
want us to use your data in this way, or to pass your details on to third parties for marketing
purposes, please tick the relevant box situated on the form on which we collect your data;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you
and for your computer.
- Information we collect about you. We will use this
- to administer our site and for internal operations, including troubleshooting, data
analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for
you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others,
and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about goods
or services that may interest you or them.
- Information we receive from other sources. We may combine this
information with information you give to us and information we collect about you. We may use
this information and the combined information for the purposes set out above (depending on the
types of information we receive).
provide you with a good experience when you browse our website and also allows us to improve our
A cookie is a small file of letters and numbers that we store on your browser or the hard
drive of your computer if you agree. Cookies contain information that is transferred to your
computer's hard drive. A cookie message will appear on our site before we store any cookie on
Advertising and Remarketing Cookies – Study Group uses 3rd party vendor re-marketing
tracking cookies including the Google Adwords tracking cookie. These tell us when a user arrives
on our site by clicking on one of our paid adverts. We also use Google Adwords Remarketing to
advertise the Study Centre across the internet. Remarketing will display relevant ads tailored
to you based your prior use of our website, through cookies placed on your machine.
These cookies do not in any way identify you or give access to your computer or mobile
device. These cookies allow us to tailor our marketing to better suit your needs and only
display messages relevant to you.
Disclosure of your information
We may share your personal information with any member of our group, which means our
subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of
the UK Companies Act 2006.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we
enter into with them or you.
- Advertisers and advertising networks that require the data to select and serve relevant
adverts to you and others.
- Analytics and search engine providers that assist us in the improvement and optimisation
of our site.
- Credit reference agencies for the purpose of assessing your credit score where this is a
condition of us entering into a contract with you.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets.
- If Study Group or substantially all of its assets are acquired by a third party, in
which case personal data held by it about its customers will be one of the transferred
- If we are under a duty to disclose or share your personal data in order to comply with
agreements; or to protect the rights, property, or safety of Study Group, our customers, or
others. This includes exchanging information with other companies and organisations for the
purposes of fraud protection and credit risk reduction.
- We will never sell your email address or other details, and all communications from us
will contain a clear "unsubscribe" option.
Where we store your personal data
The data that we collect from you may be transferred to, and stored
at, a destination outside the UK and European Union. It may also be processed by staff operating
outside of these jurisdictions, who work for us or for one of our suppliers. Such staff maybe
engaged in, among other things, the fulfilment of your order, the processing of your payment
details and the provision of support services. By submitting your personal data, you agree to
this transfer, storing or processing. We will take all steps reasonably necessary to ensure that
the European Union, such as the United States, may not have data privacy laws as strong as those
in force in the European Union.
All information you provide to us is stored on our secure servers. Any payment transactions
will be encrypted using SSL technology. Where we have given you (or where you have chosen) a
password which enables you to access certain parts of our site, you are responsible for keeping
this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the security of
your data transmitted to our site; any transmission is at your own risk. Once we have received
your information, we will use strict procedures and security features to try to prevent
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the
material published on it. Those works are protected by copyright laws and treaties around
the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your
personal use and you may draw the attention of others within your organisation to content posted
on our site.
You must not modify the paper or digital copies of any materials you have printed off or
downloaded in any way, and you must not use any illustrations, photographs, video or audio
sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site
must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without
obtaining a licence to do so from us or our licensors.
right to use our site will cease immediately and you must, at our option, return or destroy any
copies of the materials you have made.
You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for such
purposes. You can exercise your right to prevent such processing by checking certain boxes
on the forms we use to collect your data. You can also exercise the right at any time by
contacting us at 1 Billinton Way, Brighton, East Sussex, BN1 4LF.
Our site may, from time to time, contain links to and from the websites of the Universities
with which we have a relationship, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check these policies
before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a fee of £10 to
meet our costs in providing you with details of the information we hold about you.
You may use our site only for lawful purposes. You may not
use our site:
- In any way that breaches any applicable local, national or international law or
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or
- Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of
the provisions of our terms of website use.
- To report any weaknesses on the Website to the appropriate security staff.
Weaknesses in computer security include unexpected software or system behaviour, which may
result in unintentional disclosure of information or exposure to security threats.
Links to External Websites
Our website may include links to other websites. We are not
responsible for the content and privacy practices of other websites. We recommend that you
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and
platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or
other material which is malicious or technologically harmful. You must not attempt to gain
unauthorised access to our site, the server on which our site is stored or any server, computer
or database connected to our site. You must not attack our site via a denial-of-service attack
or a distributed denial-of service attack. By breaching this provision, you would commit a
criminal offence under the Computer Misuse Act 1990. We will report any such breach to the
relevant law enforcement authorities and we will co-operate with those authorities by disclosing
your identity to them. In the event of such a breach, your right to use our site will cease
Changes to this policy
If you have any questions on this policy, or how we use any personal information we may hold,
please contact us at 1 Billinton Way, Brighton, East Sussex, BN1 4LF.